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Flex Banking

Introducing Flex Banking, a new account for parents and their children from First Security Bank!
  • For kids - a personalized debit card!

  • For parents - the tools to easily fund, manage and control the debit card while teaching money management skills.

Opened jointly by an adult (parent, custodian or legal guardian) and minor, this new account offers the following benefits:
  • No service fee or minimum balance is required
  • Checking account jointly owned by parent/ guardian and child
  • A personalized First Security Bank debit card with many designs to choose from
  • Unlimited debit transactions
  • Online and Mobile Banking tools available to help you manage access to spending:
    • Load debit card on demand with funds transfers (1)
    • Card Suite Lite app card controls, transaction alerts, on/off functionality (2)
  1. Adult must be a First Security Bank checking account owner and enroll in online banking

  2. Adult must download and enroll in Card Suite Lite app for card controls


Get Started with Flex Banking

Visit your local First Security Bank to open a Flex account.

The instructions below will walk a parent/legal guardian through setting up Flex Banking.

For any issues accessing First Security Online Banking, Mobile Banking, or Card Suite Lite app, call Customer Support at 877-611-3118.

Enroll in Online Banking

Click here to enroll. Once submitted, your account(s) will be visible within 2 business days.

I am already enrolled in online banking. How do I add the Flex account to my online banking?

Now that you have Flex Banking, you will need to be able to access the account through online or mobile banking.

Go to fsbank.com (accounts cannot be added through the mobile banking app), login to your online banking, select Services & Settings, select Add Account(s) and enter the Flex Banking account information, select Add Account(s) at the bottom of the screen. Allow up to two business days to access your new online banking account.

How do I control my child's Flex debit card and spending?

Download the Card Suite Lite mobile app from your app store and follow the prompts to:

  • Select Sign Up
  • Enter the Flex debit card number either manually or by scanning it with your smartphone's camera. Then, select Verify.
  • On the next page, Add Card Details, enter your full name as it appears on the card. Then select Continue.
  • During the card verification process, you may be presented with a two-factor authentication option to verify card ownership with optional personal identifying information. Enter the information and click Continue. NOTE: If an error message is displayed during the registration process, contact our Customer Support.
  • Accept the Terms and Conditions, as well as the Privacy Policy.
  • Create your username and password and then select Continue. An Account Created message will be displayed. Click Okay to proceed.
  • After account creation, you will be asked to enter personal details and click Continue.
  • Verify the mobile phone number entered on the Personal Information page. A one-time PIN will be sent via text message to the mobile number provided. Enter the One-time passcode and click Continue. You will receive a confirmation message. Click Continue.
  • A one-time PIN will also be sent to the email address that was entered on the Personal Information page. Enter the one-time passcode and click Continue. You will receive a confirmation message. Click Continue.
  • You now have instant control of the debit card.

Set up Notifications

  • Tap your initials in the top right corner to open your profile. Tap Profile Settings, then Notifications, Transactions, and finally, tap to toggle on the switch for All Successful Transactions. The default setting is to be notified of all denied transactions.

Set up Controls

  • Tap Controls underneath the card for which you'd like to set up controls.
    • Transaction Controls- set Overall Spend Limits, ATM Withdrawals, In-Store Transactions, Contactless Transactions, E-Commerce Transactions, Mail/Phone Transactions, Autopay Transactions, and Other Transactions
    • Location Controls- Set up a location Shield, Regional Shield, and International Transactions
    • Merchant Controls- Select which categories of merchants to allow transactions.

Tap Freeze to turn the card off (preventing transactions). You can unfreeze the Flex Banking card at any time.

How do I fund my child's Flex account?

Easy! You can transfer money through online banking.

Transfers—account-to-account transfers provide immediate credit. For example, if your child is standing in line at the movie theater or a food counter, you can transfer money from your account to the flex banking account for immediate credit. Once you confirm the transfer, the flex banking account will show the new available balance.

To transfer funds:

  • Log in to Online or Mobile Banking.
  • In Online Banking, select Move Money and then Schedule Single Transfer. In Mobile Banking, select Transfers.
  • In the From field, select the account from which the transfer will be made, and then the Flex Banking account for the To field.
  • Enter the amount you wish to transfer.
  • Select Continue in Mobile Banking or Transfer in Online Banking.
  • That's it! Your child will immediately access the funds using their Flex debit card.
What happens if my child tries to use their debit card beyond the Card Suite Lite spend limits?

You will immediately receive notification that your child is attempting to use their debit card. Open the notification, and you can accept or deny the transaction through Card Suite Lite. Though it exceeds the Card Suite Lite limit, the opportunity to accept the transaction is brief.

How can my child check their balance on their own?

You can enroll your child in Online Banking and then enroll them in Text and/or Mobile Banking as options to check their balance. Here’s how to sign up your child for these options.

Enroll Your Child in Mobile Banking
In order for your child to check their balance, you must enroll your child in online banking.
1. Using your child's smartphone, go to fsbank.com or download the First Security mobile banking app (if this is the preferred method for checking their balance).
2. Select Enroll in Online Banking and Follow the prompts.
3. Enter your child’s email address in the Email Address field. Enter your email address in the Secondary Email Address field.
4. Select Yes to receive electronic statements.
5. Enter the Flex Banking account number, nickname, and account type. Billpay is not available for this account type.
6. With your child, set up a username, password, and security questions and answers. It’s important that your child be able to remember their own username, password, and security answers. Store this information in a secure location. Note: If your child gets locked out of the Mobile Banking app, you must call to reset the password on your child's behalf. Therefore, you must know your child’s Security Questions and Answers.
7. Allow up to two business days for the minor’s Flex Banking account to be visible in the First Security Bank app.

Enroll in Text Banking
To enroll in Text Banking, your child must first be enrolled in online banking (see steps above), but downloading the mobile banking app on their smartphone is optional.
1. Log in to the minor’s online banking account on a web browser. Text Banking enrollment cannot be completed through the app.
2. Click on Services & Settings, and then select Text Banking.
3. Select Enroll New Device. Enter the minor’s phone number and select I agree to authorize First Security Bank to send me SMS text notifications. Then click Next.
4. A code will be sent via text message. Enter the code in the appropriate field, and then click Add Device.
5. The device will be enrolled. Save the number (925-292-6915) as a contact for easy access to Text Banking.
6. To check the balance quickly, the minor can send a text message to the number listed above containing only the letter B. The balance will be sent via text to the
minor.

What about overdraft protection?

Your child’s Flex account does not have overdraft protection (OD). This means an insufficient balance (transaction amount greater than the available account balance) will result in a transaction decline. Any transaction greater than the available balance on the account will be declined.

What about pre-authorizations?

Pre-authorizations – many retail point-of-sale systems will pre-authorize for an amount greater than the transaction when the final transaction amount is unknown. For example, restaurants pre-authorize +20% for tips and convenience stores/gas stations typically pre-authorize for $75 -$100, an amount greater than the actual purchase amount. This pre-authorization is removed when the transaction amount is processed.

For pay at the pump locations, it is recommended to pre-pay inside for the exact amount of the transaction.

What about a savings account for my child?

Kids Club SavingsKids Club Savings logo

  • Best for customers who are 17 and under and want to learn to save
  • Earns Interest
  • Interest Credited Monthly
  • Makes Saving Fun
  • Special Features for Kids
  • 6 Free Withdrawals per Month - Withdrawals are limited to 6 per month unless performed in person.